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Medicare and Individual

For Medicare and Individual, if your account has been locked/suspended, please call our Broker Services Team at (800) 652-9459. Alternately, you can e-mail highmarkseniormarkets@highmark.com or acasalessupport@highmark.com. 

 

For all other users

PA, WV, DE - Login & Password Resets: (877) 298-3918 (option #3)

NY - Password Reset for Producers: (800) 652-9459, Technical Support and Password Reset for Group Administrators:  (877) 298-3918

Terms of Service     Legal and Policies    Non-Discrimination Policy    Mental Health Parity

 

®Highmark is a registered mark of Highmark Inc. 2024 Highmark Inc. All Rights Reserved. ®Blue Cross, Blue Shield and the Cross and Shield symbols are registered service marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield plans.
Benefits and/or benefit administration may be provided by or through the following entities, which are independent licensees of the Blue Cross Blue Shield Association:
Western and Northeastern PA: Highmark Inc. d/b/a Highmark Blue Cross Blue Shield, Highmark Choice Company, Highmark Health Insurance Company, Highmark Coverage Advantage Inc., Highmark Benefits Group Inc., First Priority Health, First Priority Life or Highmark Senior Health Company.
Central and Southeastern PA: Highmark Inc. d/b/a Highmark Blue Shield, Highmark Benefits Group Inc., Highmark Health Insurance Company, Highmark Choice Company or Highmark Senior Health Company.
PA: Your plan may not cover all your health care expenses. Read your plan materials carefully to determine which health care services are covered. For more information, call the number on the back of your member ID card or, if not a member, call 866-459-4418.
Delaware: Highmark BCBSD Inc. d/b/a Highmark Blue Cross Blue Shield.
West Virginia:  Highmark West Virginia Inc. d/b/a Highmark Blue Cross Blue Shield, Highmark Health Insurance Company or Highmark Senior Solutions Company. Visit https://www.highmarkbcbswv.com/networkaccessplan to view the Access Plan required by the Health Benefit Plan Network Access and Adequacy Act. You may also request a copy by contacting us at the number on the back of your ID card.
Western NY: Highmark Western and Northeastern New York Inc. d/b/a Highmark Blue Cross Blue Shield.
Northeastern NY: Highmark Western and Northeastern New York Inc. d/b/a Highmark Blue Shield.
Highmark Blue Cross Blue Shield and Highmark Blue Shield are Medicare Advantage HMO, PPO, and/or Part D plans with a Medicare contract. Enrollment in these plans depends on contract renewal.
All references to “Highmark” in this document are references to the Highmark company that is providing the member’s health benefits or health benefit administration and/or to one or more of its affiliated Blue companies.
Attention:  This website is operated by Highmark and not the Insurance Exchanges relative to your state.  This website does not display all Qualified Health Plans (“QHPs”) that may be available to you.  To see all available QHP options in WV & DE, go to the Health Insurance Marketplace® website at HealthCare.gov. To see all available QHP options in PA, go to the Pennsylvania Health Insurance Exchange website at https://pennie.com/. To see all available QHP options in NY, go to the New York State Office of Health website at https://nystateofhealth.ny.gov/"
We are committed to providing outstanding services to our applicants and members. If you require special assistance, including accommodations for disabilities or limited English proficiency, please call us at 1-800-876-7639 or TTY at #711 to receive assistance free of charge.
Highmark Inc. is a Qualified Health Plan issuer on the Health Insurance Marketplace.
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