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Medicare and Individual

For Medicare and Individual, if your account has been locked/suspended, please call our Broker Services Team at (800) 652-9459. Alternately, you can e-mail highmarkseniormarkets@highmark.com or acasalessupport@highmark.com. 


For all other users

PA, WV, DE - Login & Password Resets: (877) 298-3918 (option #3)

NY - Password Reset for Producers: (800) 652-9459, Technical Support and Password Reset for Group Administrators:  (877) 298-3918